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CBSA Updates Operating Hours at Border Ports

Trade Update • Nov. 18, 2024

The Canada Border Services Agency (CBSA) has announced revised service hours at 35 land ports of entry across Canada, effective January 6, 2025, at 12:01 am (local time).

This adjustment, developed in coordination with the United States, seeks to bolster the security measures of both nations while ensuring an optimal allocation of CBSA resources. By focusing personnel on busier ports of entry, the CBSA aims to improve its capacity to manage travelers and goods efficiently while upholding strong enforcement standards.

Reasons Behind the Changes

These changes are in line with measures introduced by the United States to enhance the management of inadmissible travelers and goods at the border. The decision is informed by an assessment of traffic patterns and operational demands. Many of the impacted ports report processing fewer than two vehicles per hour during off-peak times, and alternative ports of entry are accessible within a 100-km radius.

The adjustments aim to reduce any potential disruption for border communities while enabling both nations to allocate resources effectively to areas of greater need.

Updated Hours of Operation by Region

These times reflect local time zones.

Alberta

  • Del Bonita:

    Travellers: 9 am–5 pm, 7 days a week

British Columbia

  • Cascade:

    Travellers: 8 am–8 pm, 7 days a week

  • Nelway:

    Travellers: 8 am–6 pm, 7 days a week

Manitoba

  • Cartwright:

    Travellers: 8 am–4 pm, 7 days a week

  • Coulter:

    Travellers: 8 am–4 pm, 7 days a week

    Commercial: 8 am–4 pm, Monday–Friday (excluding holidays)

  • Crystal City:

    Travellers: 9 am–5 pm, 7 days a week

  • Goodlands:

    Travellers: 9 am–5 pm, 7 days a week

  • Gretna:

    Travellers: 8 am–6 pm, 7 days a week

  • Lena:

    Travellers: 8 am–4 pm, 7 days a week

    Commercial: 8 am–4 pm, Monday–Friday (excluding holidays)

  • Piney:

    Travellers: 9 am–5 pm, 7 days a week

  • Snowflake:

    Travellers: 9 am–5 pm, 7 days a week

  • South Junction:

    Travellers: 8 am–8 pm, 7 days a week

  • Tolstoi:

    Travellers: 8 am–6 pm, 7 days a week

  • Windygates:

    Travellers: 9 am–5 pm, 7 days a week

  • Winkler:

    Travellers: 8 am–8 pm, 7 days a week

Quebec

  • Chartierville:

    Travellers: 8 am–8 pm, 7 days a week

  • Clarenceville:

    Travellers: 8 am–4 pm, 7 days a week

  • Frelighsburg:

    Travellers: 8 am–8 pm, 7 days a week

  • Herdman:

    Travellers: 6 am–6 pm, 7 days a week

  • Hereford Road:

    Travellers: 8 am–8 pm, 7 days a week

  • Highwater:

    Travellers: 8 am–8 pm, 7 days a week

  • Lacolle Route 221:

    Travellers: 6 am–10 pm, 7 days a week

  • Lacolle Route 223:

    Travellers: 8 am–8 pm, 7 days a week

  • Noyan:

    Travellers: 8 am–8 pm, 7 days a week

  • Trout River:

    Travellers: 6 am–6 pm, 7 days a week

New Brunswick

  • Bloomfield:

    Travellers: 9 am–5 pm, Monday–Saturday (excluding Canadian and U.S. holidays)

    Commercial: 9 am–5 pm, Monday–Friday (excluding Canadian and U.S. holidays)

  • Gillespie Portage:

    Travellers: 7 am–7 pm, 7 days a week

  • Fosterville:

    Travellers:

    8 am–8 pm (last Monday of May to first Monday of September)

    8 am–6 pm (remainder of the year) Commercial: Same as above

  • St. Croix:

    Travellers: 9 am–9 pm, 7 days a week

    Commercial: 9 am–5 pm, Monday–Friday

Saskatchewan

  • Carievale:

    Travellers:

    8 am–6 pm (March–November)

    9 am–7 pm (remainder of the year)

  • Estevan Highway:

    Travellers: Same as above

  • Monchy:

    Travellers:

    9 am–5 pm (March–November)

    10 am–6 pm (remainder of the year)Commercial: Same as above, Monday–Friday (excluding holidays)

  • Northgate:

    Travellers

    8 am–4 pm (March–November)

    9 am–5 pm (remainder of the year) Commercial: Same as above, Monday–Friday (excluding holidays)

  • Oungre:

    Travellers: Same as Carievale

  • West Poplar River:

    Travellers:

    9 am–5 pm (March–November)

    10 am–6 pm (remainder of the year)Commercial: Same as above, Monday–Friday (excluding holidays)

NOTE: All details pertaining to CARM R2 processes are based on the current information available at the time of writing. As this is subject to change, it’s recommended you periodically check in with the CBSA or your customs broker.